Terms of Service

By accessing our website and booking accommodation at Cohen House Taormina, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, please do not use our services.

These terms apply to all visitors, users, and guests who access or use our website and services.

Booking Process

All bookings are subject to availability and confirmation. A booking is confirmed only when you receive written confirmation from us via email.

Payment Terms

• A deposit may be required to secure your booking
• Full payment is typically required before arrival
• Payment methods accepted include credit card, bank transfer, and other methods as specified
• All prices are in Euros (EUR) unless otherwise stated

Minimum Stay

Minimum stay requirements vary by season and apartment. Please check specific apartment pages for details.

Cancellation terms vary by booking and season. Please refer to our Cancellation Policy for detailed information about refunds and cancellation deadlines.

We recommend reviewing the cancellation policy carefully before making your reservation.

As a guest, you agree to:

• Provide accurate information during booking
• Respect the property and neighbors
• Follow house rules provided at check-in
• Report any damages or issues promptly
• Not exceed the maximum occupancy
• Not use the property for illegal activities or unauthorized events
• Comply with local laws and regulations

• Check-in: Typically after 3:00 PM (subject to confirmation)
• Check-out: Typically before 10:00 AM (subject to confirmation)
• Early check-in or late check-out may be available upon request and subject to availability

Please coordinate arrival times with our team to ensure smooth key handover.

• Smoking is prohibited indoors
• Pets are not permitted unless explicitly agreed upon
• Parties and events are not allowed without prior written consent
• Quiet hours are observed between 10:00 PM and 8:00 AM
• Guests are responsible for securing the property when leaving

Guests are responsible for any damage caused to the property during their stay. We reserve the right to charge for repairs or replacement of damaged items.

Cohen House is not liable for:

• Loss or theft of personal belongings
• Injury resulting from improper use of facilities
• Circumstances beyond our reasonable control

All content on our website, including text, images, logos, and design elements, is the property of Cohen House Taormina and protected by copyright laws. You may not reproduce, distribute, or use our content without explicit written permission.

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

By using our services, you consent to our data practices as described in the Privacy Policy.

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified terms.

We recommend reviewing these terms periodically for updates.

These Terms of Service are governed by and construed in accordance with the laws of Italy. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Messina, Sicily.

If you have questions about these Terms of Service, please contact us:

• Email: info@cohenhouse.it
• Phone/WhatsApp: +39 347 887 9992
• Address: Via Bongiovanni 29, 98039 Taormina, Sicily, Italy