Privacy Policy

Last Updated: January 2026

Data Controller

Cohen House Taormina ("we", "us") operates cohenhouse.it. For privacy inquiries: privacy@cohenhouse.it

Data We Collect

• Booking Data: Name, email, phone, dates - required to process reservations
• Analytics: Anonymous usage data via cookies (opt-in only)
• Communication: Messages you send us via contact forms

How We Use Your Data

• Process and manage bookings
• Respond to inquiries
• Improve our services (anonymized analytics)
• Legal compliance

Third-Party Processors

• Stripe: Payment processing
• Booking.com / Airbnb: If booked via OTA
• Google Analytics: Website analytics (opt-in)

Your Rights (GDPR)

You have the right to access, rectify, delete, or port your data. Submit requests to privacy@cohenhouse.it.

Data Retention

Booking data retained for 7 years (Italian tax law). Marketing consent data deleted upon request.

Cookies

We use essential cookies for site function and optional analytics cookies (consent required).

Contact

Privacy inquiries: privacy@cohenhouse.it